Accessibility Statement - Häme University of Applied Sciences (HAMK), video service Kaltura


Häme University of Applied Sciences (HAMK), video service Kaltura is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Efforts to support accessibility

Häme University of Applied Sciences (HAMK), video service Kaltura takes the following measures to ensure accessibility:

  • Accessibility is part of our mission statement.
  • Accessibility is part of our internal policies.
  • Continual accessibility training is provided for employees.
  • We improve the accessibility of HAMK's Kaltura video service by all the means possible to us.
  • We instruct the users to produce accessible content

Conformance status

Current accessibility standard of the site: partly meets the critical AA requirements of the WCAG criteria.

Current content conformance status:

Partially conformant: some parts of the content do not fully conform to the accessibility standard.

Known accessibility issues

Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

All of our videos don't have captions.

Contrasts in texts on Kaltura video service:
User must toggle by oneself the contrast mode on in order to reach AAA level contrasts.

User Channels:
The contrast of title and descriptions texts of some older User Channels are currently insufficient.

Search forms:
Search forms are missing labels.

Attachment files in media pages:
The possible documents attached in video's media page might not be accessible.

Aria values are partly missing.

Some images are missing alternative texts.

Compatibility with browsers and assistive technology

This site is designed to be compatible with the following browsers:

  • Chrome
  • Edge
  • Firefox
  • Internet Explorer 11


Accessibility of this site relies on the following technologies to work:

  • HTML
  • CSS
  • Javascript

Assessment methods

Häme University of Applied Sciences (HAMK), video service Kaltura assessed the accessibility of this site using the following method(s):

  • Self-evaluation: the site was evaluated internally by the company or organization.
  • External evaluation: the site was evaluated by an external entity not involved in the design and development process.

Feedback process

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

  • E-mail:
  • Postal Address: Hämeenlinna Korkeakoulukeskus, Visamäentie 35 A, PL 230, 13100 Hämeenlinna

We aim to respond to feedback within 14 days.

Formal complaints

If you notice accessibility issues on the website, first give feedback to the website administrator. Receiving a response may take 14 days. If you are not satisfied with the response or you receive no response within two weeks, you can provide feedback to the Regional State Administrative Agency for Southern Finland. The Agency’s accessibility requirements website ( explains how you can lodge a complaint and how the matter will be processed. Contact information: saavutettavuus(at) tel. 0295 016 000.

This statement was created on 15.1.2020 using the Siteimprove Accessibility Statement Generator Tool.